Processing time

All orders are processed within 1–2 business days. Orders placed on weekends or UK public holidays will be processed on the next working day.

UK delivery

• Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days

Free standard shipping is available on qualifying orders. Delivery charges, if applicable, will be displayed at checkout.

International delivery

We ship to selected international destinations. International delivery times vary by location and are typically 7–14 business days. Please note that customs duties and import taxes may apply and are the responsibility of the recipient.

Order tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel's journey.

Lost or damaged parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at uniquescents95@gmail.com or call us on +44 7897 743277 and we will do our best to resolve the issue promptly.